Operating Conditions
Suzuyoshi sails only when all of the following safety limits are met:
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Wind speed below 10 m/s
- Wave height below 1 m
- Visibility of at least 300 m
If any limit is exceeded, the cruise will be cancelled and no cancellation fee will be charged.
Reservation Process
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We review each request after it is submitted.
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If space is available, you’ll receive a provisional-booking email.
Tap the payment link in that email to complete payment—your reservation
is confirmed once we receive it.
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Please keep the payment-confirmation email; it serves as your boarding pass.
Cancellation Policy
The following fees apply if you cancel. Thank you for your understanding.
Whole-booking cancellation
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31 days or more: no charge
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15–30 days: 30 % of total
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1–14 days: 50 % of total
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Same day: 100 % of total
Partial cancellation (fewer guests)
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One day or more in advance: 50 % of the cancelled amount
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Same day: 100 % of the cancelled amount